Privacy Policy
At NeoSolax, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://www.neosolax.co.uk and engage with our services.
Data Controller
NeoSolax is the data controller responsible for your personal data. Our contact details are as follows:
NeoSolax
8 Oakmead Gardens,Edgware,HA8 9RW
Email: [email protected]
Phone: +44 7736 289047
Information We Collect
We collect the following types of personal data:
- Contact Information: Name, email address, phone number.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
- Communication Data: Correspondence with us via contact forms, email, or phone.
How We Use Your Information
We process your personal data for the following purposes:
- Service Provision: To deliver our web development services, including project management and support.
- Communication: To respond to inquiries and provide customer support.
- Marketing: To send promotional materials and updates, subject to your consent.
- Legal Compliance: To fulfill legal obligations and protect our rights.
Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases for processing your personal data:
- Consent: When you provide explicit consent, such as subscribing to our newsletter.
- Contractual Necessity: To fulfill a contract or take steps at your request prior to entering into a contract.
- Legitimate Interests: For our legitimate business interests, provided these are not overridden by your rights and interests.
Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Trusted third-party vendors who assist in operating our business, such as hosting providers and email marketing platforms.
- Legal Authorities: When required to comply with legal obligations or protect our rights.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.
Your Data Protection Rights
You have the following rights under the UK GDPR:
- Access: Request copies of your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain conditions.
- Restriction: Request restriction of processing under certain conditions.
- Portability: Request transfer of your data to another service provider.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, please contact us using the details provided above.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website.
International Data Transfers
Your personal data may be transferred to and stored in countries outside the UK. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
NeoSolax
8 Oakmead Gardens,Edgware,HA8 9RW
Email: [email protected]
Phone: +44 7736 289047
Supervisory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113